The “complaints department” makes a comeback
ZOOM attended this year’s Customer Experience World conference in London.
The event was lively with many knowledgeable and experienced speakers making presentations on how they were handling the challenge of providing excellent customer experience in a less than favorable economic climate.
One interesting trend
A Big thank You to all our existing / potential Customer and Partners who visited ZOOM on Data Consult stand, at Cisco Connect last week.
The highlight was the live ZOOM Quality Monitoring Demonstration, featuring our enhanced QM process, Universal player and Arabic Speech Analytics.
This was also the Saudi